How can I cancel my membership?

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How can I cancel my membership?

January 7, 2018 Irene Pieper

You can cancel your membership in your ‘Club Account Info’ in your FITclimbing account (only visible in browser).
1. Go to https://fitclimbingonline.virtuagym.com and log in to your account.
2. Go to Club Account Info.
3. Go to the ‘products’ where you can see your memberships. You can deactivate your account here.

Each membership will be renewed 14 days before the end of the contract so your membership has to be cancelled 15 days before the membership ends.

You can also send an email to hello@fitclimbing.com with your request to end your membership (within 15 days before the end of the membership).

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